2013-05-18
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Sorry, We Don't Have Customer Service Here | Car Lot Rescue | Free Video Clips | SPIKE
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Car Lot Rescue: Sorry, We Don't Have Customer Service Here
Posted on: February 10, 2013 | Views: 1,046 | Comment
Tom Stuker gets first hand experience of how the guys at the dealership handle a customer when he needs service done to his vehicle.
Car Lot Rescue Videos
Result 1 - 10 of 61
Customer Management (2:46)
After learning this dealership has no customer management system, Stuker cannot believe they work like that.
Posted April 1, 2013
Views: 593
Dealing with Willie (1:56)
Tom needs the sale manager to deal with Willie.
Posted April 1, 2013
Views: 582
No Experience (1:45)
Christina has no experience and no real training, what will Tom do?
Posted April 1, 2013
Views: 975
Just Too Nice (1:48)
Tom realizes the sales staff just might be too nice.
Posted March 24, 2013
Views: 1,004
Shutdown Cars (2:01)
Tom is excited that the girls are now leaving better voice messages and getting customers to call back.
Posted March 24, 2013
Views: 776
Sales Draft (2:52)
Tom has the sales managers draft people to be on their teams.
Posted March 18, 2013
Views: 430
Judging Jed (2:24)
As the team listens to sales calls from the sales team, Tom is really disappointed in Jed.
Posted March 18, 2013
Views: 406
Cooking Disaster (2:58)
The sales team is asked to create a soup from scratch. Can the guys follow directions?
Posted March 18, 2013
Views: 347
Bad Sales Technique (1:21)
One of the sales guys gets upset when the sales manager takes over his call.
Posted March 13, 2013
Views: 776
Who Are You (1:44)
Tom comes into the dealership to make some must needed changes!
Posted March 13, 2013
Views: 818
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