Nicole: This place is a complete disaster.
It's filthy.It's uninviting.
The food there is absolutely disgusting.
They need help.
- Wow.- Bad?
Terrible.The place is awful.
The dining roomwas just mismatched.
The place is old-looking,dirty.
How was your food?
Did it have three colorson the plate?
Was the flavor right?Was it professional?
No, the foodis just disgusting.
What about your drink?What'd you order?
Well, what I ordered and whatI got were two different things.
I ordered a vodka with raspberry and orange juice,
and I got just a screwdriver.
- Jon: Didn't have any red tint to it at all?- Nicole: No, not at all.
It goes downhill from there,if you can believe it.
When I got my order, the owner turned the fans on,
and a bunch of dust flew in my food.
The place was so bad,they were telling me
about the competitorsdown the street.
I wonder whythey're losing money.
This is actually more of a mess than I thought.
It's gonna be a tough week.It's time for me to go to work.
Jon: Nothing can be fixed on the inside
if people don't comethrough the front door.
It's crazy to me that the sign isn't even on.
I can't wait to meet the guywho runs this place.
- How you guys doing?- Good, you?
- Good. Jeff around?- Where did he go?
Jeff!Sitting right over there.
- Jeff? My name is Jon Taffer.- How are you?
- I'm good, how you doing, man?- Pleased to meet you.
- Good to meet you, too.- So you're the professional.
I am. Let's go sitin your office and talk, okay?