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If we've learned anything about Mr. Taffer, it's that he's not to be trifled with. He doesn't embrace problems, and he absolutely doesn't tolerate unruly staff members. When tensions run hot during a routine kitchen inspection, one cook crosses the line.
After Taffer and his team of experts come up with a new and effective theme for the future of Long Shots Bar & Grill, he finds himself in one of the most intense staff training exercises of his career.
In order to turn around Long Shots Bar & Grill, Jon Taffer enlists the help of world-renowned hospitality experts Brandy Starr and Elayne Duff.
During the stress test at Long Shots, Jon Taffer notices that the owner is the weakest link on the staff. Nobody wants to work for a person they pity, so priority #1 is to turn the owner of this failing bar into a winner.